This Shipping Policy applies to all U.S. orders placed via jasminec.me—we strive to deliver your child’s educational toys quickly and securely.

1. Order Processing Time

  • Orders are processed within 2 business days of payment confirmation (excluding weekends, holidays, and peak seasons).
  • You will receive a shipping confirmation email (with a tracking number) once your order is dispatched.

2. Shipping Methods & Delivery Times

We use USPS Priority Mail for all U.S. orders (selected for reliability and speed):
  • Delivery Time: 3–7 business days from the date of shipping (remote locations may take 1–2 additional days).
  • Shipping Restrictions: We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.

3. Shipping Costs

  • Standard Shipping: $4.99 (for orders under $50).
  • Free Standard Shipping: Available for orders over $50 (U.S. addresses only).
  • Expedited Shipping (2–3 business days): $9.99 (available at checkout for eligible locations).

4. Address Accuracy

You are responsible for providing a correct shipping address. If an order is returned due to incorrect details, you will be charged a re-shipping fee (equal to the original shipping cost) to resend the toy.

5. Delayed or Lost Shipments

  • Carrier Delays: We are not liable for delays caused by shipping carriers (e.g., weather, logistics disruptions). Track your order via the provided tracking number.
  • Lost Shipments: If your order is marked “delivered” but not received, contact the carrier first. If unresolved, email us at help@jasminec.me (include your order ID) for assistance.

6. Shipping for Returns/Exchanges

For eligible returns/exchanges (per our Refund Policy):
  • You are responsible for return shipping costs (non-refundable) unless the item is defective/incorrect.
  • Ship returns to:

    Jasmine Commercial LLC

    1218 Rosemont Dr

    Fort Mill, SC 29707, USA

We recommend trackable shipping for valuable toys (we are not liable for lost return shipments).